Information folder Hof van Salland
Information folder Hof van Salland

Information folder

  1. Information folder
 

4. General regulations

The entire premises are deemed 'private property', which unauthorized parties are not allowed to enter. Dutch Law and the Road Traffic Act apply to the resort. In addition, all (un)written laws regarding decency and respect for one another apply. The below rules are meant only to provide a legal framework for any violation of those rules.

Peace
Peace is an important commodity at Hof van Salland. Therefore, please take the following into account:
• Between 21:00 and 07:00, no motorized traffic is allowed at the resort;
• For the sake of respecting those who want to sleep in or go to bed early, don't produce any unnecessary noise between 07:00 and 10:00, or from 22:00.

Safety
The disaster plan is available for viewing at reception. Never panic in the case of calamity, but immediately notify a member of our staff instead. A first aid kit is available at reception, the restaurant and at the swimming pool, and first aid can be administered there. After closing, please call our general telephone number 0572 33 13 77 in case of any calamities, or, in case of serious calamities, call the emergency number 112.

Property
It is prohibited to take resort property outside of your accommodation, the center facilities or the resort. In case of damage of our property, you will be held responsible for repairs and/or replacement costs.

Clothing
Please make sure your clothing looks neat and appropriate to the part of the resort at which you are. For instance, bathing suits are allowed in and around the swimming pool, but not at reception and the restaurant.

Refreshments
When visiting the restaurant and/or the terrace, it is obligatory to purchase a refreshment. In addition, you are not allowed to consume any drinks or food you brought yourself at the catering facilities and in the center building.

Glassware
With the exception of your own terrace and the terrace at the restaurant, it is not allowed to take glassware outside with you.

Unwanted intimacies
Unwanted intimacies are not tolerated. When they occur, they may be reported to reception. In cases where it is desired, the police will be contacted. The decision to involve the police may in such cases also be made by management.

Smoking
Smoking is not allowed at the restaurant, the center building and the villas. Smoking at the public areas is only allowed if it does not cause any nuisance to others, and if the refuse is deposited safely or taken with the smoker (and not, for instance, disposed of in a rubbish bin). In case of drought, we ask you to take extra care to prevent fires.

Environment
Caring for the environment is something we must do together. Spare nature and the future by using water and electricity responsibly. Don't leave water running unnecessarily, don't leave the heating on while opening doors and/or windows, and don't leave the lights on when you don't need them. By separating your refuse using the appropriate containers, located at the park's parking lot, you do your part in ensuring a better environment.

Complaints
Despite resort Hof van Salland's care and efforts, you may feel you have a justified complaint regarding your holiday stay. Complaints must always be reported to us directly after they arise. You have the option of reporting your complaint at reception. Our staff – in cooperation with you – will look for a satisfactory solution to the matter. If the complaint is not handled to your satisfaction, you will have until one week after departing the resort to file the complaint in writing to:

Supervision
Cameras have been installed at various locations. Every visitor at the resort consents to the possibility that footage of them is recorded. In the case of calamities, these recordings may be shown to third parties as supporting material.

Trade of goods
Without permission of management, it is not allowed to trade any goods and/or engage in fencing.

Weapons
It is strictly prohibited to use or carry any kind of weapon (including knives).

Gatherings
In case we suspect any gatherings to take place, we reserve the right to immediately deny access to those gathering.

Narcotics
The consumption, use, trade or possession of narcotics is strictly prohibited.

Violation
Upon violation of the above rules, the police will be notified immediately.

Noise level
At various of our facilities, it is possible that the noise level produced exceeds 85dB(A). We do not accept any responsibility for any detrimental effects to one's hearing. Being present at the spaces in which this might occur is completely at one's own risk.

House rules swimming pools Hof van Salland
Access regulations serve to offer opportunities for both the 'hosts' and the guests, in such a way that the former can carry out their tasks, and the latter can make optimal use of the available facilities. The house rules concerning the swimming pools at Hof van Salland have been copied from the 'fun and safe' (Dutch: 'vrolijk en veilig') protocol. This protocol is used in various regions by cooperating swimming pools, so that regulations match one another and the risk of nuisance is minimized. A poster of the house rules has been placed at the swimming pool.
By entering the swimming pool, visitors agree to the house rules. If necessary in the case of any violation of these rules, and in each and every case of violation of the law, we will notify the police.

• The user must not endanger their own safety or the safety of others.
• Instructions from staff members must be carried out. Verbal and/or physical violence is not tolerated.
• Management is not responsible for loss, damage to and/or theft of your property and/or physical injury at and around the buildings. As such, management cannot be held accountable.
• It is not allowed to linger at or near the changing accommodation without good reason.
• Unwanted and/or wanted intimacies at this swimming pool are not tolerated.
• Swimming is only allowed while wearing swimwear.
• Children without a swimming diploma are only given access when under supervision of a person 18 years of age or older wearing swimwear and possessing good swimming skills.
• Visitors 14 years of age or older must identify themselves when requested by staff.
• Running around the pools is not allowed.
• Glassware is not allowed.

Security deposit: authorization form

A week before your arrival, you will receive additional information about your stay and an authorization form. With this authorization, the (cash) security deposit is canceled in advance, which is easier and faster for you and for us. Only if, after your departure, things prove to not be in order and it is your fault, Hof van Salland has the option, in agreement with you, to deduct an appropriate amount (with a maximum based on the villa where you are staying) from your account. Would you like to know more about this authorization form? Please contact our reception.